This letter is being sent to acknowledge the excellent job performed by your company for our customer.
As you know, our customer was very reluctant and expressed multiple concerns when we discussed using your company as opposed to a contractor he had established a working relationship with. After many meetings and assurances he resigned himself to the fact that August Roofing would be awarded the contract.
Now that the job has been completed and we have had a couple substantial rainstorms over the last couple of weeks, he is delighted. He has been most complimentary regarding the schedule adhered to, professional conduct of the foreman and his crew, the precautions taken to protect his landscape and hardscape, beauty of the completed roof and the ultimate test, no leaks!
Too often it seems that we hear more criticisms than praise. So in closing, thank you for a job well done on behalf of Warmington Homes California.
- Janice Dorman, Director Customer Service of Warmington Homes CA